The Rule Book of Customer Service
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Publisher
CreateSpace Independent Publishing Platform
ISBN
ISBN-13: 9781982007232 ISBN-10: 1982007230Synopsis
Acquiring Customers is very difficult, but losing customers is very easy. You put great efforts to get a customers and then effort, money and time goes in vain when you lose them. So you have to build a sales funnel in which customers keep coming to you and you keep satisfying atleast 89% of them.
Dimensions
9 inches × 0.06 inches × 6 inches
0.11 pounds